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Frequently Asked Questions

Everything you need to know about posting ads, memberships, and using our platform.

My City ADs Online is a matrimonial classifieds platform helping families across India find suitable matches. You can post detailed profiles for Bride or Groom, browse listings, and connect with displayed profiles โ€” all in one place.
You can browse listing pages freely without an account. However, contact details such as phone numbers and email addresses are visible to Paid Members only. To post an AD you must register and log in.
Registration is completely free. Visit the Register page, enter your name, email or phone number, and create a password. After submitting you will be redirected to the login page automatically.
On the Login page, click Forgot Password and enter the email address you registered with. A new password will be sent to your inbox. Check your spam/junk folder if you don't see it within a few minutes.
Log in to your account and click Post Your AD in the navigation. Fill in profile details (title, category, age, height, description), add your location, and provide contact information. You may upload an optional photo. Complete the security check and submit.
Yes โ€” posting your profile AD is free. However, to appear as a highlighted Featured AD or to view other members' contact details, a paid membership is required. See our rate card for pricing.
Yes. You can upload one photo with your profile โ€” it is optional but recommended, as profiles with photos tend to receive more interest. Accepted formats are JPG, JPEG, and PNG.
Contact details are visible only to Paid Members. Free registered users can view your profile text and photo but cannot access your contact information until they purchase a membership.
  • Standard AD: Lets you view contact details (email/phone) of all profiles on the platform.
  • Featured AD: All Standard benefits, plus your AD is highlighted and shown on priority before Standard ADs in search results and listings.

Visit the Rate Card for current pricing.
We accept online payments only. Visit the Rate Card page and follow the instructions to complete your purchase securely. We do not accept cash or offline payments.
All payments are non-refundable. Please review the membership details carefully before completing your purchase. If you have concerns before buying, contact us at sales@mycityadsonline.com or call us.
No. mycityadsonline.com does not take responsibility for advertisement contents and does not verify or endorse any claims made by advertisers. Readers are requested to independently verify facts before acting upon any advertisement.
Please contact us immediately via email at sales@mycityadsonline.com or WhatsApp at +91-9352305543 with details of the suspicious profile. We take such reports seriously and will investigate promptly.
We are happy to help! Reach us through any of these channels:
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